5th International Congress on Healthcare & Hospital Management
Alberto Budía Alba
La Fe University and Polytechnic Hospital, Spain
Alberto Budía has his expertise in the diagnosis and treatment of urinary lithiasis and endourologic procedures. He has developed a total quality management project based on process management, patient safety, care quality and efficiency analysis since 2012. In January 2018 this project got the ISO 9001:2015 and UNE: 179003 management certification. This project has improved the activity indicators, the patient safety (FEAM model), the efficiency (cost-effective algorithms) and patient quality perception. His model is based on continuous improvement creates new pathways for enhanced healthcare in public health systems. He has built this model after years of experience in research, evaluation and management in a Lithotripsy and Endourological Unit at a Spanish tertiary public hospital.